Casino Security
Protecting your assets, emergency response and investigations.Protecting Your Assets
Our Gaming Security Officers, play a key role in maintaining gaming integrity, ensuring the comfort and safety of customers and co-workers, protecting the assets of the facility, managing access, emergency response, investigating unusual activities and incidents.
Our specialized Gaming Security training focuses on the following critical areas:
Gaming and Security Officer Duties:
- Gaming Governing and Regulatory Agencies
- Security Functions and Importance of Gaming Security
Basic Investigative Skills:
- Conducting Interviews and Taking Statements
- Securing and Protecting Evidence
- Customer and Staff Protection:
- Tactical communications
- Personal safety strategies
Professionalism and Ethics:
- What is a Professional? Professional standards of Conduct
- What are Ethics? Standards of Ethical Conduct
Gaming Facility Protection:
- Irregularities in Casino Play and Protection of Facilities
- Suspicious Activity
- Emergency Response
Customer Service:
- Key Aspects of Customer Service
- Key Customer Service Skills