Casino Security

Protecting Your Assets

Our Gaming Security Officers, play a key role in maintaining gaming integrity, ensuring the comfort and safety of customers and co-workers, protecting the assets of the facility, managing access, emergency response, investigating unusual activities and incidents.

Our specialized Gaming Security training focuses on the following critical areas:

Gaming and Security Officer Duties:

• Gaming Governing and Regulatory Agencies
• Security Functions and Importance of Gaming Security

Basic Investigative Skills:

• Conducting Interviews and Taking Statements
• Securing and Protecting Evidence
• Customer and Staff Protection:
• Tactical communications
• Personal safety strategies

Professionalism and Ethics:

• What is a Professional? Professional standards of Conduct
• What are Ethics? Standards of Ethical Conduct

Gaming Facility Protection:

• Irregularities in Casino Play and Protection of Facilities
• Suspicious Activity
• Emergency Response

Customer Service:

• Key Aspects of Customer Service
• Key Customer Service Skills